Hilton’s Commitment To You, Our Guests, As We Navigate Through Coronavirus (COVID-19)
As it has always been, the safety and security of our guests and team members remains our highest priority. We are doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve.
We will continue to update this page with the latest information regarding booking flexibility, Hilton Honors membership Points and Status, supporting our communities and workforce, and travel safety.
Supporting our Communities – Updated as of April 8, 2020
We are proud to be working with American Express and the Hilton ownership community to donate up to 1 million rooms to medical professionals in the US and supporting the many communities impacted by the novel coronavirus (COVID-19) around the world.
- 1 Million Rooms. In partnership with American Express, we will donate up to 1 million hotel room nights across the United States to frontline medical professionals leading the fight against COVID-19. Starting April 13th, rooms will be available free of charge to doctors, nurses, EMTs and other frontline medical staff who are a part of our partner associations who need a place to sleep, recharge or isolate from their families. Rooms are now available through May 9th. For more information read our full press release here.
- Medical Professional Association Partners. Hilton is initially working with 10 associations to provide access to our room donation program, including the American Nurses Association, the American Association of Critical Care Nurses, and the National Association of Emergency Medical Technicians. These initial associations collectively represent more than 1 million healthcare workers and we look forward to adding more in the coming weeks. To book these rates, first log into your medical professional association site. You’ll then be directed to our dedicated booking page for the program.
Get In Touch
- Monday 9:00 AM - 5:00 PM
- Tuesday 9:00 AM - 5:00 PM
- Wednesday 9:00 AM - 5:00 PM
- Thursday 9:00 AM - 5:00 PM
- Friday 9:00 AM - 5:00 PM
- Saturday Open all day
- Sunday Open all day