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We have been getting many questions about how we are handling the COVID-19 virus both with our staff and with our customers. This is a very sensitive time and we have to be doing everything we can to keep our employees and customers healthy. Since CODR has always been an emergency service company, we are taking every possible measure to ensure the safety of our staff and our clients while we work to restore your home or business as quickly as possible in these strange times.

To our valued customers, We are asking that if any of you, your family or other occupants of the house are showing any signs of illness to please let us know so we can adjust our schedule accordingly.  We want to do our part to help slow the spread of illness by minimizing contact with anyone showing symptoms.

In regards to our amazing staff, We have implemented a variety of guidelines for all of them to use. This includes washing hands frequently, social distancing, not shaking hands with others, and disinfecting commonly touched places in company vehicles, customers’ homes, and our office.   We are verifying with all of our staff every morning that no one is showing any symptoms of illness before we send them to your home.  While working in your home, we are also able to quarantine off the workspaces as needed to provide as much separation from our staff and those in the home as possible.

We are cleaning and disinfecting with CDC recommended techniques and products.  We have added a link to a list of these products so anyone who sees this can also have access to them.  Many of these products are over the counter and some are already in many homes. Here is another link about how to clean and disinfect your homes.

We are all working hard to get through this while helping keep our customers and central Oregon healthy. We have spent dozens of hours researching information from the CDC and the World Health Organization and are always happy to share what we have learned.  We will do our best to answer any questions people may have through the Facebook thread attached here. You can also give us a call at 541-318-7853 if you have any other questions.

Hang in there Central Oregon!  We’re quite a bit tougher here than other places, and by working together there is no doubt that we’ll make it through this!

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