Author : amberwilson_hometownlender
Umpqua Bank Home Lending
- 0 Places
- 0 Followers
- 0 Following
I've had the opportunity to work on the retail and wholesale side of mortgages. Having this experience has helped me be successful when helping customers with their home loan needs. Whether I'm helping first time homebuyers, seasoned investors, or clients wanting to build or renovate their home my goal is provide an outstanding experience to them. I work with your schedule to make sure there is no inconvenience to you, so if nights or weekends are the best that's when we will talk. I spend a lot of time researching changes with mortgages to help me better serve my clients.
Specialties: Construction Loans are a huge part of my business. I have received awards for Construction Elite status with Umpqua Bank based on my volume and pull through rate on my construction loans. Construction loans can be tricky for customers if they aren’t working with a loan officer that is diligent and detail oriented. Regardless of the type of loan I have the opportunity to help my client with I’m always passionate about each customer experience.
Customer service! Customer service! Customer service! In my business I don't have control over rates, programs or guidelines but I do have control over the service I provide to my customers. I try to create the best experience with every interaction I have with my customer. Giving great customer service doesn't cost a penny but it goes a long way.
I believe in giving back to my community. I spend a lot of time donating, volunteering and fundraising for different non-profits in Central Oregon. In 2020 I was honored when I received the Citizen of the Year award from the Mayor of Redmond for my work in our community.
Please call me so I can help you with your next adventure!Visit Website